FAQ - All Products
Frequently Asked Questions - All Products
Are Rons Place Software licenses per user or per computer?
Licenses are issued on a per user basis, within the bounds of their current operating environment (for example home or a company), as we feel that this is the most fair and normal working option for our customers.
Example One - One License Required
A customer buys a license for use at work, where they use a workstation, but travels with their job (using a laptop), and sometime works for their company from home.
Example Two - Five Licenses Required
A company has one shared machine on which five people use one installed copy of a Rons Place Software product.
Example Three - Two Licenses Required
A customer buys a license for personal use at home, and the company they work for buys them a license for professional use at work.
In fact almost any characters can be used to separate the rows and fields, depending on the software used to edit the file.
Are Rons Place Software licenses for life?
- Licenses are perpetual. Each licensed user is entitled to all minor version upgrades FREE of charge. For example, a user who purchases a license for Version 1.0 will receive Version 1.1, Version 1.2, Version 1.3, and so on FREE of charge.
Is there a maintenance contract included with my purchase?
- There is no maintenance fee or contract when purchasing an application. Our goal is to provide applications with a minimum of issues and to answer most questions with our "How To" articles on our website. However, issues do sometimes happen and we highly appreciate when they are reported. In such case we do our utmost to solve them as quickly as possible. It is as much in our customers interest as in ours to do so. We are also happy to answer questions and we encourage feedback and enhancement requests. To contact us please use our Contact Form.
