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At Rons Place Software Inc., we are committed to ensuring our customers are completely satisfied with our products. If, for any reason, you are not satisfied, we offer a 30-day money-back guarantee under the following conditions.

1. Refund Guarantee

• 30-Day Money-Back Guarantee: You may request a refund within 30 days from the date of purchase. If you are not satisfied with our product, simply contact us within this timeframe to initiate the refund process.

2. Refund Conditions

• Feedback Requirement and Cessation of Use: When submitting your refund request, you must provide us with a brief explanation of the reason for your refund. Your feedback is invaluable for helping us improve our products and services. Additionally, you are required to confirm that you will cease using the product and agree not to distribute it further.

• License Key Revocation: You acknowledge that, upon cancellation of your order and processing of your refund, the license key originally provided to you will be revoked. This means that you will no longer be authorized to use the software.

3. How to Request a Refund

• Contact Us: To request a refund, please reach out to our customer support team through the contact form available on our website https://www.ronsplace.ca/customer/contact.

• Please include:

  • Your order number and purchase details.
  • A brief explanation for your refund request.
  • A statement acknowledging that your license key will be revoked.

• Processing of Refunds: Once your refund request is received and reviewed, and provided that all conditions are met, your order will be canceled in our system. Following the cancellation, our payment partners will be automatically notified to issue a refund to your original payment method. Refunds are typically processed within a few business days from the cancellation date.

4. Eligibility and Limitations

• This refund guarantee applies only to purchases made directly through our website.
• Refund requests submitted after the 30-day period or requests that do not include the required feedback and confirmation may be declined.
• No Partial Refunds: Refunds, when issued, will be for the full purchase price of the product.

5. Modifications to This Policy

Rons Place Software Inc. reserves the right to modify this Refund Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website along with the revised effective date.

6. Consent

By purchasing our products, you acknowledge that you have read and agreed to these refund terms, including the revocation of your license key upon cancellation of your order.

7. Contact Information

If you have any questions or require further assistance regarding our refund policy, please contact us by using our web form on our website https://www.ronsplace.ca/customer/contact.

We value your business and appreciate your feedback as we continually strive to improve your experience with Rons Place Software Inc. If you have any questions or need further clarification, please don't hesitate to get in touch.